The Ordering Process
Learn how to effortlessly order your custom jewelry from selection to delivery.
Our streamlined process ensures a smooth and satisfying experience.
This subheading introduces the key points that will be detailed in the page, guiding customers through the order process in a clear and concise manner. You can then proceed to elaborate on each of the six steps in the ordering process.
1. Select Your Product
Choose the best suitable gemstone or jewelry piece from our extensive collection.
2. Consultation
Our team will contact you to confirm order details, including payment terms, packaging preferences, and delivery timelines.
3. Order Confirmation
Once your order is confirmed, we will send an invoice detailing the gem’s shape, size, color, quantity, and price for your approval.
4. Payment
We accept various payment methods including T/T, PayPal, and major credit cards (Visa, MasterCard). Full payment is required before shipping, though payment terms for larger orders may be negotiable.
5. Delivery
Your products will be shipped within 15-20 business days after payment. A tracking number will be provided once your order is dispatched.
6. After-Sales Service
We pride ourselves on excellent customer service. If you have any questions or need further assistance, please feel free to contact us.